TYPE:ServiceMODEL:ID.4YEAR:2023
They are kind, courteous, and work quickly to handle my issues regarding my vehicle.
28400 Chardon Rd
Willoughby Hills, OH 44092
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:ID.4YEAR:2023
They are kind, courteous, and work quickly to handle my issues regarding my vehicle.
TYPE:ServiceMODEL:JettaYEAR:2018
Great Service
TYPE:SalesMODEL:JettaYEAR:2025
The whole process over the phone went fast and easy.
TYPE:ServiceMODEL:Golf RYEAR:2024
Everytime I walk in the door everyone from sales, service to parts is so friendly and knows my name.
TYPE:SalesMODEL:AtlasYEAR:2025
Ceidy and Igor were great, very personable and knowledgeable and were willing to work with me.
05-30-2025
Ceidy and Igor were great, very personable and knowledgeable and were willing to work with me.
TYPE:ServiceMODEL:TaosYEAR:2024
When I got to service, I was told I would be updated on progress, I wasn't. I want asked when the problem occurs, so they could not find the issue. I was having a problem with my breaks making a grinding sound, for the first 15 minutes or so of driving. This started in winter about 4-5 months after owning the car, and was told it was condensation build up and it's normal. When I asked why it didn't happen the first few months, the answer was just repeated.
TYPE:ServiceMODEL:TiguanYEAR:2022
appointments are easy to make, having the parts available, friendly people, impeccable customer service
TYPE:SalesMODEL:AtlasYEAR:2025
TYPE:SalesMODEL:Atlas Cross SportYEAR:2025
We are very happy with our purchase. Everyone was very polite and we had a very pleasant experience!
TYPE:ServiceMODEL:Jetta GLIYEAR:2019
Everyone was great!!