Average Score (295 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

295 Ratings

4.8 Average

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  • Joanne N.05-15-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Joseph L.05-12-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    a warm welcome quick updates and finished the job on time

  • Henry B.05-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    The customer service was excellent from start to finish! Everyone was friendly and i was kept up to date on my service progress!! This will be my dealership of choice moving forward!

  • Ceidy S.05-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Best team

  • Fred S.05-09-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    My service was started right on time and completed quickly. During the service, an engine air filter and cabin air filter were recommended, and I had them both installed. Both the waiting area and complimentary coffee were very nice. Everyone that I delt with at the dealership was very friendly and helpful.

  • Brenda O.05-05-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Pamela J.05-04-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Dwayne D.05-03-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    These guys are great, keeps you informed, and works with you as you are waiting for the completion of repairs.

  • Sean M.05-03-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

  • Riley M.05-01-2025

    TYPE:ServiceMODEL:TaosYEAR:2024