TYPE:SalesMODEL:TaosYEAR:2025
The staff was very attentive and accommodating! The process was much quicker than in the past!
Average Score (295 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
04-14-2025
The staff was very attentive and accommodating! The process was much quicker than in the past!
TYPE:ServiceMODEL:TiguanYEAR:2024
Highly personalized customer service.
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2024
I called to have a damaged tire evaluated and, if possible, repaired. While they were extremely busy, they were able to squeeze me in the late afternoon of the following day. They found the problem and were able to repair it that afternoon.
TYPE:SalesMODEL:TaosYEAR:2025
from the minute I walked in the door to the minute I drove away in my new VW ronnie and the entire staff were incredible. they did everything so quickly and very efficiently. i think I was in and out in about 3 hours -- it was by far the most enjoyable new car experience ever!
04-09-2025
From the minute I walked in the door to the minute I drove away in my new VW Ronnie and the entire staff were incredible. They did everything so quickly and very efficiently. I think I was in and out in about 3 hours -- it was by far the most enjoyable new car experience ever!
TYPE:SalesMODEL:TiguanYEAR:2024
Steve, the first gentleman we worked with, answered our questions and was open about why the dealership was interested in our car. We never felt we were being taken advantage of, which is part of the lore about car salespeople. Rich explained the options for additional warranties that I felt were important to my wife and I.
04-08-2025
Steve, the first gentleman we worked with, answered our questions and was open about why the dealership was interested in our car. We never felt we were being taken advantage of, which is part of the lore about car salespeople. Rich explained the options for additional warranties that I felt were important to my wife and I.
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:JettaYEAR:2023
I was promised service in an hour to 7h minutes. It only took about 30 minutes! Everyone I came into contact was exceptionally cordial.
TYPE:SalesMODEL:JettaYEAR:2025
TYPE:ServiceMODEL:AtlasYEAR:2024
The service department is almost as awesome as the sales department. The bald manager is especially awesome.