Average Score (295 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

295 Ratings

4.8 Average

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  • Diarra M.03-05-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Kevin W.03-03-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2024

    Friendly, quick service done right the first time

  • Thomas O.02-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    The technician was helpful in trying to get the problem with the Apple Play resolved, but the problem has not been resolved. We thought the issue was fixed, but it wasn't. We returned the next day. Thought the problem was fixed-still no Apple Play. This is getting very frustrating.

  • Sophie S.02-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Super great, very kind and super quick service. Great team!!

  • Janet H.02-28-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Jordan our salesman was extremely helpful and knowledgeable! He answered all of our questions and we enjoyed working with him very much!!

    03-01-2025

    Jordan our salesman was extremely helpful and knowledgeable! He answered all of our questions and we enjoyed working with him very much!! Enjoyed working with Jordan and the entire team! Even after the purchase they are willing to help in any way!!

  • Ronald M.02-28-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    the issue the car was brought in for was not corrected.

  • Mike P.02-28-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Nayanna S.02-27-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Jordan H.02-27-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    The best

  • Paul F.02-25-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Service crew, front desk were very friendly, welcoming and honest about pricing of the service