TYPE:ServiceMODEL:TiguanYEAR:2024
The Staff in service is fantastic shout out to Eric and Joe!
28400 Chardon Rd
Willoughby Hills, OH 44092
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2024
The Staff in service is fantastic shout out to Eric and Joe!
TYPE:ServiceMODEL:JettaYEAR:2022
TYPE:ServiceMODEL:Jetta GLIYEAR:2020
This is my second visit in a row with poor customer service. This time I only received a text message saying my car was ready for pick up. No one ever called to tell me about the work that was done on my car, including having to go through my steering wheel to access the hood of my car. At this point I am considering not giving your establishment any more business due to consistently poor customer service.
TYPE:SalesMODEL:AtlasYEAR:2025
helpful. not pushy.
TYPE:SalesMODEL:TiguanYEAR:2024
They worked to earn my business
TYPE:SalesMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:TaosYEAR:2023
Customer service is wonderful! From the time they greet you to updating you about your vehicle to finish. I couldn't ask for better service. It's the best service I have ever received at a dealership. VW is the best!
TYPE:ServiceMODEL:TiguanYEAR:2018
Love the people and great service from this dealership!
TYPE:ServiceMODEL:Golf GTIYEAR:2024
TYPE:ServiceMODEL:JettaYEAR:2019