Average Score (279 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

279 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Michael V.11-30-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Nancy G.11-30-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Steven explained the car buying process very well. Given my situation the team worked hard to get me approved by a financial institution.

  • Melita K.11-26-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Kathleen G.11-25-2024

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Riley M.11-25-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

    Joe in the service department was fantastic! I was in and out with not a long wait at all. He was very kind, helpful, and informative.

  • Lisa S.11-24-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Michael B.11-24-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Michael I.11-23-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Great Customer Experience and Support Period.

  • Ceidy S.11-21-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Ceidy was super helpful, and the dealership always goes above and beyond for us

    11-22-2024

    Ceidy was super helpful, and the dealership always goes above and beyond for us 10/10 will always recommend

  • Gerald B.11-20-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    11-21-2024

    Customer commented: Everyone in the service department were at their best and made me feel well taken care of. Thank you..... This survey should be removed due to it not reflecting customer's actual feelings.