Average Score (295 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

295 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Ken S.11-03-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Tyler M.11-01-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Service advisor was friendly and very helpful. Also the service technician was very friendly and helpful as well

  • Souheil C.10-31-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Courteous staff knowledgeable service advisors and pleasant environment

  • Albert D.10-31-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Very good customer service and quality work!

  • Dwayne D.10-31-2024

    TYPE:ServiceMODEL:PassatYEAR:2020

    I appreciated the service.

  • Steven N.10-31-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Great experience. I recommend Ganley VW to all my friends1

  • Mark J.10-30-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    Everyone we spoke with at the lot was knowledgeable and kind. They all were very helpful especially my salesman Kevin.

    10-31-2024

    Everyone we spoke with at the lot was knowledgeable and kind. They all were very helpful especially my salesman Kevin.

  • Daveda B.10-30-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    The sales person was very friendly, personable and not aggressive. The extra little touch of sending the video to confirm our appointment was a nice touch, and I knew what she looked like as I entered the sales room.

    10-31-2024

    The sales person was very friendly, personable and not aggressive. The extra little touch of sending the video to confirm our appointment was a nice touch, and I knew what she looked like as I entered the sales room.

  • Michael B.10-30-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    Doing everything right

    10-31-2024

    The management team is awesome. Especially the bald one.

  • Anthony T.10-30-2024

    TYPE:ServiceMODEL:Jetta GLIYEAR:2023

    Quick, friendly service.