Average Score (295 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

295 Ratings

4.8 Average

Models
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  • Tyler M.09-05-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    Eric was fantastic at helping getting my car in for a oil change as well as very friendly

  • Amy P.09-04-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Samuel H.09-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Professional service

  • Iosif S.08-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Erin S.08-31-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Nick G.08-30-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

    Staff is always so friendly.

  • Mia S.08-28-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

    The salesperson was welcoming and relaxed, not pushy. Everyone was friendly and helpful and willing to hear what I needed and make that happen! The dealership is very clean and bright. I enjoyed being there and interacting with everyone.

    08-29-2025

    The salesperson was welcoming and relaxed, not pushy. Everyone was friendly and helpful and willing to hear what I needed and make that happen! The dealership is very clean and bright. I enjoyed being there and interacting with everyone.

  • Danielle M.08-25-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Great service and communication.

  • Samuel H.08-24-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Carolyn B.08-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    My trips to KGVW Willoughby Hills are always refreshing, except the one prior. All the people are courteous, like family, they remember you, and welcome you in.