TYPE:SalesMODEL:Atlas Cross SportYEAR:2024
I am Very disappointed. I came in trusting that I would feel and be treated better than my before dealership. I test drove a 3 row Atlas black on black with chocolate seats. I explained I wanted the exact same SUV but White with silver rims. I told my salesman everything I wanted ( feature wise). Which my other vehicle had. He said they had one in white, he had to go get it. Which he did. I told him if it doesn't have silver rims, I'd purchase the black one. I didn't test drive it when he called and said it was there. I told him that wasn't the same car I drove. HE kept saying it was., it just had blk rims but he was going to make sure I get my silver rims. Which I didn't believe him. I tried to leave it there until they put them on. But he said no. I ended up calling one of the front mgrs. He said I had to pay $800 more dollars and I had given $ 6000 for a SUV With All The Same Features as the Black One. He also said I was given 2.9 APR no down payment. He said VW will apply a $ 3,000 bonus because I leased my vehicle before the October 31stdeadline. I have never purchased a car and haven't gotten any papers for it. I Have Nothing. I am Devastated because he told me I had Navigation etc. He pointed at the screen and said everything is right up here. I did get a sunroof. I wish I had of kept my Ford. I didn't know I was down grading. Just to have the color white. They did put some blk and silver cheap rims on there. I also received a letter from VW saying they were not paying my 2022 Ford off and sent VW their check back. I had personalized plates when I went in that I told them I was going to transfer to the car. They ordered plates they say I have to use. I want to use my scripture plates.