Average Score (295 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

295 Ratings

4.8 Average

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  • Ceidy S.08-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    THE BEST TEAMMM

  • Peter A.08-22-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Alexus H.08-19-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Jana G.08-18-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    Always a positive experience. Dave, our mechanic, is top notch! Always does a great job.

  • John L.08-16-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    Staff great and very professional and helpful but the car needing a head gasket replaced at just under 70,000 is unacceptable and does not speak highly of the VW brand and the quality of the car. VW needs to stand behind its product and should in my opinion be responsible for the repair

  • Monica G.08-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Great customer service! I love the new water machine. Thanks!

  • Marcus L.08-14-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Nicole I.08-14-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Overall great experience. Told Jordan my needs and wants and he made it happen.

  • Martin P.08-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • John M.08-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Very friendly and quick service.