Average Score (295 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

295 Ratings

4.8 Average

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  • Monique M.07-17-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    The process was easy. The car was able to be dropped off in the morning and picked up when I got off work and the service people were friendly.

  • Christina M.07-17-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Eric was incredibly kind, professional and helpful! Fixed my side mirror up very quickly

  • Nick G.07-16-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

    everyone at this dealership treats me like a rockstar.

  • Clifford P.07-16-2025

    TYPE:SalesMODEL:Golf RYEAR:2025

    Flexible scheduling with no surprises, good communication as they located a car that fit my specifications, relatively easy finance experience, great and detailed final paperwork and add-ons experience

    07-16-2025

    Flexible scheduling with no surprises, good communication as they located a car that fit my specifications, relatively easy finance experience, great and detailed final paperwork and add-ons experience

  • Eugenia M.07-14-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    My sales person was friendly knowledgeable, and did everything he could to find the Volkswagen atlas that I wanted with the features and interior that I wanted he did great. I love my car.

    07-14-2025

    My sales person was friendly knowledgeable, and did everything he could to find the Volkswagen atlas that I wanted with the features and interior that I wanted he did great. I love my car. My Sales rep Ron Went above and beyond made sure two vehicle recalls were fixed. He came and picked up my vehicle and brought Me a loaner and he also deliver my license plates to me. I will shop with this dealership again.

  • Nick D.07-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Nick G.07-14-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

  • Iosif S.07-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Marla Z.07-12-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    Ken Ganley was wonderful to do business with. Ron made the car buying experience super easy. Igor and Eric also were helpful in getting everything “just right!” I highly recommend Ron and his team at Ken Ganley VW if you’re in the market for a new or pre-owned vehicle!

    07-14-2025

    Ken Ganley was wonderful to do business with. Ron made the car buying experience super easy. Igor and Eric also were helpful in getting everything “just right!” I highly recommend Ron and his team at Ken Ganley VW if you’re in the market for a new or pre-owned vehicle!

  • Shardawn D.07-12-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Ron was very patient with me . I am very picky and also very indecisive. He allowed me space and time to consider all the options he presented and was able to meet every want I desired in my vehicle.

    07-12-2025

    Ron was very patient with me . I am very picky and also very indecisive. He allowed me space and time to consider all the options he presented and was able to meet every want I desired in my vehicle. Ron and Igor were great! Very professional.